ServicePoint is the premier service management software for use with CounterPoint SQL and Microsoft Great Plains.  FOCUS is our solution for CounterPoint V7 and Passport Business Solutions.  Since 1987, we have been providing automated systems to a wide variety of businesses around the world.

 

 

As a fully integrated vertical product, our ServicePoint and FOCUS software will help you productively manage and simplify all facets of your service, support and repair business. 

Visit our downloads section to download a free full-featured demonstration of ServicePoint or FOCUS!

Find out how our software helps service businesses manage their accounts.  View the FOCUS Brochure for more information on our FOCUS product.  For ServicePoint, see the ServicePoint Brochure.


The RTM Software brochure outlines our available service management solutions.

WHAT'S  N E W

New ServicePoint Features    
Automatic emails can now be generated directly from work orders, based on a change in status.  Setup allows different messages to be sent to the customer, technician, or a custom address automatically.  Also, users may now custom-tailor any menu selection or screen label within ServicePoint to suit their specific needs.  The most up-to-date version of Software can always be obtained by installing the latest ServicePoint service pack.  ALSO, We have released a version of ServicePoint that will work seamlessly with PBS from Passport Software!  Passport users now have a choice of using either Focus or ServicePoint to manage their service department.
ServicePoint release notes

ServicePoint and Focus  Compatibility News
ServicePoint is now compatible with CP SQL v8.3.9 and Focus is certified for CP 7.5.17 and PBS v12.  For up-to-date information on specific version compatibility between our software and the interfaced accounting packages, visit our support page.
Multi-industry demonstration data for ServicePoint
We have released a new version of our demo data install module that will allow selection of data for different type of companies.
Download this module by clicking HERE.  Install by unzipping into the workstation install directory of a computer with the SP data install utility loaded.
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"Dedicated to providing our customers with the products and service they need to be successful."

RTM Computer Solutions, Inc.
4 Shad Court    Baltimore, MD 21220
(866) 879-3867    
info@rtmcs.com

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