ServicePoint is the premier service management software for use with CounterPoint SQL, Passport Business Solutions, and Microsoft Great Plains.  FOCUS is our solution for CounterPoint V7 and Passport Business Solutions.  Since 1987, we have been providing automated systems to a wide variety of businesses around the world.

 

 

As a fully integrated vertical product, our ServicePoint and FOCUS software will help you productively manage and simplify all facets of your service, support and repair business. 

Visit our downloads section to download a free full-featured demonstration of ServicePoint or FOCUS!

Find out how our software helps service businesses manage their accounts.  View the FOCUS Brochure for more information on our FOCUS product.  For ServicePoint, see the ServicePoint Brochure.


The RTM Software brochure outlines our available service management solutions.

WHAT'S  N E W

New ServicePoint Features    
Support for rentals and reservations. Businesses from gamerooms and campgrounds, to camera shops and bookstores, can use this set of features to loan out or rent goods or equipment, or simply reserve time for any type of resource.  See our whitepaper on this functionality by clicking on this link.
Prepaid blocks of support time.  We will now track time used in performing services against a prepaid block of time.
Tech productivity reporting.  A new suite of reports has been added to analyze technician productivity and profitability.

The most up-to-date version of Software can always be obtained by installing the latest ServicePoint service pack.

Passport PBS SQL
We have completed a version of ServicePoint that is compatible with the release of PBS from Passport Software.  This version of PBS has graphical screens and a SQL database behind it - a truly great accounting solution.

ServicePoint and Focus  Compatibility News
ServicePoint is now compatible with CP SQL v8.4.4 and Focus is certified for CP 7.5.19 and PBS v12.  For up-to-date information on specific version compatibility between our software and the interfaced accounting packages, visit our support page.

We have released a version of ServicePoint that will work seamlessly with PBS from Passport Software!  Passport users now have a choice of using either Focus or ServicePoint to manage their service department. ServicePoint release notes

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"Dedicated to providing our customers with the products and service they need to be successful."

RTM Computer Solutions, Inc.
4 Shad Court    Baltimore, MD 21220
(866) 879-3867    
info@rtmcs.com

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